Effective Date: August 10, 2021

Privacy Policy

Our Commitment to Privacy

Borneosoft ("Borneosoft", "Zapof", "we", "us", "our") respects your privacy rights.  Our privacy policy specifies how we treat the information collected and received from your use of our Services, as defined in our Terms of Service, during registration and normal use of zapof.com and its sub-domains (“Site”). This Privacy Policy applies only to the Services provided through the Site, and we are not responsible for the practices of persons, companies, institutions or websites that we do not control, manage or employ.

By using the Site, the user provides his/her consent that Borneosoft has the authority to collect, use and disclose the user’s personal information according to the rules of this Policy.

Borneosoft offers sharing features as part of its Services that allows you to share online forms, web pages, or other information to the public or other persons. By using the sharing features, you acknowledge that other persons accessing the Site can view any information or materials you share. You also acknowledge that information you share may remain accessible on third party websites and to those you have shared the information with when you stop the sharing with the public. You acknowledge that we have no control over the access to or use of the information that is shared with the public or other persons.

What information do we collect?

Personal information you choose to provide directly to us.
  • Name, address, and email address
  • Sign in credentials
  • Information about your subscription payment or transaction with us, such as your billing address. Please note, however, that we do not collect, store, or transmit financial account information. We use third-party payment providers to process payments.
  • If you use payment services in your application such as online forms, information about your merchant account such as business name, address, telephone and email, used in the payment receipts. Please note, however, that we do not collect, store or transmit your financial account information such as your bank information or card information.
  • Information about your support interaction with us

You have the right not to provide us with your personal information. However, the Services may be degraded or unavailable in part of its entirety.

Website use information.

We and our service providers (third parties that work on our behalf) may also collect automatically technical non-personal information about the user's visit such as the browser type and language, user's IP address, address of the site the user comes from, the time of the visit, and actions performed at the Site.

How do we use the information that you provide to us?

We use personal information for purposes of administering our business activities, secure the Services, maintenance of user's account, providing customer service and making available other products and services to our customers and prospective customers. 

Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable.

How do we share and disclose your information?

Except in situations clearly stated within this Policy, we do not disclose, sell,  rent or make available personal information of the user to any third parties.

We may disclose and share your information with agencies who perform services on our behalf. The services may include payment processing, sales, marketing, product content, advertising, data storage, security, fraud detection, and legal services. The third parties have access to perform these services but are prohibited from using your information for other purposes.

You acknowledge and agree that we may retain, disclose and pass personal information about you if law requires it or when we believe in good faith that the disclosure is necessary to protect our legal rights and/or to comply with the law or legal process served on our Site (e.g., a subpoena or court order).

As we continue to grow our business, we may buy, merge or partner with other companies. In the event of this unlikely case, information about users may also be passed and disclosed as a business asset. If such transfer is mandatorily restricted under applicable laws, we will comply with such restrictions.

Access to your own personal information.

You can review and edit your personal information in your account under 'Account' setting. Alternatively, you may contact Borneosoft at support@zapof.com and request a copy of information collected by us. Certain information may be exempt from such a request if we need to keep processing your information for our legitimate interests or to comply with a legal obligation.

We retain users' information as long as your account is active or as needed to provide the Service.

Deleting your data and deactivating your account.

You may update, correct or erase your data and information about you at any time by signing in to your account or emailing us with your request at support@zapof.com. If you wish to deactivate your account, you may do so by contacting us at support@zapof.com,  but note that we may retain and use certain information only to the extent, necessary to comply with our legal obligations, prevention of fraud, and resolution of disputes.

How do we use cookies?

We may use cookies and similar technologies to provide, protect, and improve our products and services, such as by personalizing content, understanding user behavior, and providing a safer experience.  Users can control the use of cookies at the individual browser level.

What are cookies?
Cookies are small pieces of text used to store information on web browsers.  Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices.  We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, including web beacons and pixel tags, for similar purposes.

Cookies placed by third parties.

We may also allow third parties to place cookies on our Site to track information about your online activities, including to send you targeted advertisements based on that information, which may include the remarketing of our products and services that you have viewed on our Site and third-party websites.

Controlling cookies.

Your browser or device may offer settings that allow you to choose whether browser cookies are set and to delete them.  For more information about these controls and to exercise your cookie preferences, visit your browser or device’s help material.  If you choose to reject cookies, as noted above, you may not be able to use specific features of our Site and Services.

How do we protect your information?

Borneosoft enforces measures to protect your information from disclosure to or access by third parties. Since no method of internet transmission or storage is completely secure, we do not give the full warranty of the information's complete safety.


Our Site is not intended to be used by minors and persons under age of 18. We do not knowingly collect, use, or disclose information any personal information from minors and persons under age of 18. Once it comes to our attention that any personal information from children was submitted or collected through the Site, we will take steps to delete the information immediately.  Please immediately contact us at support@zapof.com if you become aware that a child under 18 has provided us with personal information.

Changes to this privacy policy.

We may periodically change this Privacy Policy to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. Any non-material changes will take effect immediately upon posting of an updated Privacy Policy.  If we make any material changes, we will notify you using a notice on this Site before the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Your continued use of our Services after the effective date of the Privacy Policy means that you accept the revised Privacy Policy.  If you do not agree to the revised Privacy Policy, please refrain from using our Services and contact us at support@zapof.com to close your account. 

Contact us

If you have any questions regarding this Privacy Policy or its implementation, you may contact us at support@zapof.com.

Last Updated: February 18, 2022

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