Businesses and professionals understand the importance of an excellent customer service to enhance sales. And excellent customer service extends well after sales of the products or services. It is a good practice for an online transaction to provide a receipt as a proof of purchase for products and services. Having the official receipts from your business, your customers enjoy the extra benefits of:
- keeping transaction records for their financial statements,
- being able to return the defective product and ask for a refund,
- and being able to make tax deduction.
If you sell your products and services through online forms, the receipt should be downloadable in a format that is widely used, such as PDF format.