Importance of Providing Downloadable Receipt or Copy of Submission for Online Form

Do you accept payment for your products and services through online forms and you need to provide a receipt? Do you also need to give a copy of the submitted form to your customers?

Using Zapof Forms to provide receipt on the online form

Businesses and professionals understand the importance of an excellent customer service to enhance sales. And excellent customer service extends well after sales of the products or services. It is a good practice for an online transaction to provide a receipt as a proof of purchase for products and services. Having the official receipts from your business, your customers enjoy the extra benefits of:

- keeping transaction records for their financial statements,

- being able to return the defective product and ask for a refund,

- and being able to make tax deduction.

If you sell your products and services through online forms, the receipt should be downloadable in a format that is widely used, such as PDF format.

Providing a downloadable copy of the receipt for event registration, feedback form and claim form is useful when the submitted forms contain essential information that your customers subsequently refer. Providing a copy of the submitted registration form that includes date and venue of the event can be of great help to your users.

To allow your users to download the receipt or copy of the submitted form using our online forms, you simply choose the download option in the form settings. To provide better user experience, the PDF copy of the form submission has the same look and feel (fonts, backgrounds, color, and layout) as the online form itself.

In the following example, use the test card numbers 4242424242424242, any three-digit CVC code, any billing ZIP code, such as 42424, and expiration date in the future. The receipt download link is available after the completion of payment.

The above form is copied from our template collection: Conference Registration template with downloadable receipt.

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