Abuse, Intellectual Property Infringement and Notice-and-Takedown Policy

This Abuse, Intellectual Property Infringement and Notice-and-Takedown Policy applies to services provided by Borneosoft Pty. Ltd. (referred to herein as "Borneosoft", "we" or "us"), including the Zapof forms and site builder applications (collectively, the "Zapof Services").

Borneosoft respects the intellectual property rights of others and expects its users to do the same. Borneosoft also prohibits the use of the Zapof Services for unlawful, fraudulent, deceptive or abusive activities.

In accordance with our Terms of Service, Borneosoft reserves the right to remove or disable access to Content that infringes, or is reasonably suspected of infringing, the rights of others or violates our Terms of Service. We may also suspend or terminate the accounts of users responsible for such activities.

1. Reporting Intellectual Property Infringement

If you are an intellectual property rights owner, or are authorised to act on behalf of an intellectual property rights owner, and believe that a user of the Zapof Services has infringed those rights, you may submit a written notification to us at: support@zapof.com. Your notification should include the following information:

• An electronic or physical signature of the person authorised to act on behalf of the owner of the relevant intellectual property rights.
• A clear identification of the copyrighted work, trademark or other intellectual property right that you believe has been infringed.
• A clear identification of the material on the Zapof Services that you claim is infringing, including its URL or other unique identifier.
• Your name and sufficient contact information for us to communicate with you.
• A statement that you have a good-faith belief that the use of the material is not authorised by the intellectual property rights owner, its agent or the law.
• A declaration that the information provided in your notification is true and accurate to the best of your knowledge, and that you are the owner of the relevant intellectual property rights or authorised to act on behalf of the owner.

2. Reporting Counterfeit Goods, Fraud and Other Abuse

You may also report forms, websites or other Content hosted through the Zapof Services that you reasonably believe involve:

• The sale or promotion of counterfeit goods or unauthorised branded products.
• Fraudulent transactions, scams or deceptive payment collection.
• Impersonation of individuals, businesses, organisations or government entities.
• Phishing, identity theft or unauthorised collection of sensitive information.
• Illegal products, services or activities.
• Misleading, deceptive or otherwise unlawful conduct.
• Other activities prohibited under our Terms of Service.

Reports should be submitted to support@zapof.com and should include the relevant form URL or other identifying information, a description of the suspected activity, and any supporting information available to you.

3. Borneosoft's Review and Response

Upon receiving a complaint or becoming aware of suspected infringement, unlawful activity or other prohibited conduct, Borneosoft may review the available information and determine what action, if any, is appropriate.

Where Borneosoft receives a valid and sufficiently detailed intellectual property infringement notification, we will review the complaint and may take appropriate action, including removing or disabling access to the allegedly infringing Content.

Borneosoft may also take action based on information obtained through its own monitoring, investigations, user reports, payment service providers or other sources.

Borneosoft is not required to conduct a full investigation or obtain a court judgment before taking action under this Policy.

4. Removal of Content and Account Termination

Borneosoft reserves the right, at its discretion and without prior notice, to remove, disable or restrict access to any Content, form, account or functionality that it reasonably believes may:

• Infringe the intellectual property rights or other legal rights of another person.
• Involve counterfeit goods, fraudulent activity, scams or deceptive conduct.
• Violate applicable laws, our Terms of Service or third-party payment provider requirements.
• Create legal, security, operational or reputational risks for Borneosoft, its users or third parties.

Where appropriate, Borneosoft may take one or more of the following actions:

• Remove or disable the relevant Content or form.
• Disable associated payment integrations or functionality.
• Suspend or permanently terminate the user's account.
• Restrict the user's access to some or all of the Zapof Services.
• Take any other action Borneosoft considers appropriate in the circumstances.

Borneosoft may take these actions without prior notice, a detailed explanation, an opportunity to remedy the conduct or a formal appeal process.

Borneosoft may terminate an account even for a first reported incident where it considers the circumstances sufficiently serious.

Borneosoft may, but is not obligated to, notify the affected user or reconsider any action taken under this Policy.

5. Repeat Infringement and Abusive Activities

Borneosoft may suspend or terminate the accounts of users who repeatedly infringe intellectual property rights, engage in fraudulent activities or otherwise violate our Terms of Service or this Policy.

The seriousness, frequency and circumstances of the conduct may be considered when determining the appropriate action.

Borneosoft is not required to issue warnings or provide multiple opportunities to remedy violations before suspending or terminating an account.

6. Preservation and Disclosure of Information

Borneosoft may preserve and disclose information relating to suspected infringement, fraud, abuse or other violations of this Policy where reasonably necessary for legal compliance, investigation, security or enforcement purposes.