MODE.SNGL

Returns the most frequently occurring number (the mode) in an array or range of data. It will only return the first mode it encounters when multiple modes are found, otherwise returns one number.

Syntax:

MODE.SNGL(numberOne, [numberTwo],…)

numberOne, [numberTwo],… are 1 to 255 arguments representing the numbers that you want to use to find the mode/modes. These arguments can be numbers, cell references or ranges.

Example:

If numberOne, [numberTwo],… contains 1,1,1,1,2,2,2,2,2,2,3,3,4,4,4,4,5,5,5,5,5:

MODE.SNGL(1,1,1,1,2,2,2,2,2,2,3,3,4,4,4,4,5,5,5,5,5)

returns 2

If numberOne, [numberTwo],… contains 1,1,1,1,2,2,2,2,2,3,3,3,4,4,4,4,5,5,5,5,5:

MODE.SNGL(1,1,1,1,2,2,2,2,2,3,3,3,4,4,4,4,5,5,5,5,5)

returns 2

	A	B	C	D
1	1	1	1	2
2	1	2	2
3	2	2	2
4	3	3	3
5	4	4	4
6	4	5	5
7	5	5	5

Application:

Analyzing a Customer Satisfaction Survey

Imagine you are a business analyst at a coffee shop chain called "Daily Grind." Your manager wants to understand customer satisfaction with the new menu items. You've conducted a survey where customers rated their satisfaction on a scale of 1 to 5, with 1 being "Very Dissatisfied" and 5 being "Very Satisfied."

You've collected the following ratings from a sample of 20 customers:

	Customer ID	Satisfaction Rating
	A	B
1	101	4
2	102	3
3	103	5
4	104	4
5	105	2
6	106	4
7	107	5
8	108	3
9	109	4
10	110	4
11	111	1
12	112	5
13	113	4
14	114	3
15	115	4
16	116	5
17	117	2
18	118	4
19	119	3
20	120	4

To quickly identify the most common satisfaction rating, you can use the MODE.SNGL function. Let's say these ratings are in a spreadsheet, in a column named "Satisfaction Rating."

The function would look like this:

MODE.SNGL(Satisfaction Rating)

When applied to the data in the table, the function would analyze the following array of numbers: [4, 3, 5, 4, 2, 4, 5, 3, 4, 4, 1, 5, 4, 3, 4, 5, 2, 4, 3, 4].

The MODE.SNGL function would count the occurrences of each number:

1: occurs 1 time
2: occurs 2 times
3: occurs 4 times
4: occurs 10 times
5: occurs 3 times

Since the number 4 appears most frequently (10 times), the MODE.SNGL function will return 4.

Conclusion:

This result tells the Daily Grind management that the most common satisfaction rating for the new menu items is 4, which corresponds to "Satisfied." This single number provides a clear and immediate insight into the general sentiment of the customer base. It's a quick way to gauge customer opinion without having to manually count each rating.

Result for MODE.SNGL:

4

	Customer ID	Satisfaction Rating
	A	B
1	101	4
2	102	3
3	103	5
4	104	4
5	105	2
6	106	4
7	107	5
8	108	3
9	109	4
10	110	4
11	111	1
12	112	5
13	113	4
14	114	3
15	115	4
16	116	5
17	117	2
18	118	4
19	119	3
20	120	4

	Customer ID	Satisfaction Rating
	A	B
1	101	4
2	102	3
3	103	5
4	104	4
5	105	2
6	106	4
7	107	5
8	108	3
9	109	4
10	110	4
11	111	1
12	112	5
13	113	4
14	114	3
15	115	4
16	116	5
17	117	2
18	118	4
19	119	3
20	120	4

	Customer ID	Satisfaction Rating
	A	B
1	101	4
2	102	3
3	103	5
4	104	4
5	105	2
6	106	4
7	107	5
8	108	3
9	109	4
10	110	4
11	111	1
12	112	5
13	113	4
14	114	3
15	115	4
16	116	5
17	117	2
18	118	4
19	119	3
20	120	4