This section captures essential identification details for all parties involved in the suspicious activity. Accurate and complete information is critical for effective investigation and regulatory reporting.
Branch Code
Staff Member ID Number
Staff Member Full Name
Staff Role
Teller
Senior Teller
Branch Manager
Customer Service Representative
Loan Officer
Other Branch Staff
Date of Incident Observation
Time of Incident Observation
Is the customer physically present at the branch?
Customer Full Legal Name
Customer Primary Identification Number
Primary ID Type
Government-issued ID Card
Passport
Driver's License
Other Official Document
Customer Date of Birth
Customer Contact Number
Customer Address on File
Account Number(s) Involved
Account Type(s)
Checking Account
Savings Account
Certificate of Deposit
Loan Account
Credit Card
Investment Account
Safe Deposit Box
Other
Account Status at Time of Incident
Active - Good Standing
Active - Restricted
Dormant
Frozen
Closed
Pending Closure
Reporter's Relationship to Account
Account Owner
Authorized Signatory
Power of Attorney
Legal Guardian
Trustee
Beneficiary
Third Party with No Authorization
Unknown/Unidentified Individual
Are multiple customers or accounts involved in this incident?
Classify the suspicious activity and document transaction details. Precise categorization enables accurate risk assessment and appropriate investigative resource allocation.
Primary Suspicious Activity Category
Identity Theft
Account Takeover
Check Fraud
Credit/Debit Card Fraud
Wire Transfer Fraud
ATM Fraud
Phishing or Social Engineering
Money Laundering
Terrorist Financing
Elder Financial Exploitation
Insider Threat or Employee Misconduct
Counterfeit Currency or Instruments
Loan or Mortgage Fraud
Cybercrime or Digital Fraud
Structuring or Smurfing
Other Suspicious Activity
Transaction Channel(s) Involved
In-Person at Branch
ATM
Online Banking
Mobile Banking App
Telephone Banking
Wire Transfer System
Check Deposit
Card Payment Terminal
Third-Party Payment Processor
Transaction Amount
Transaction Currency
USD
EUR
GBP
JPY
CHF
CAD
AUD
Other
Transaction Date
Transaction Time
Are there multiple transactions involved in this incident?
Geographic Location of Transaction
Product or Service Involved
Personal Checking
Business Checking
Savings Account
Credit Card
Debit Card
Personal Loan
Business Loan
Mortgage
Investment Product
Safe Deposit Box
Treasury Services
Trade Finance
Other
Document all observable red flags and collect supporting evidence. Thorough documentation strengthens the investigation and supports potential regulatory reporting obligations.
Red Flags Observed
Description of Other Red Flags
Detailed Description of Suspicious Behavior or Transaction
Types of Evidence Available
Physical documents submitted
Digital documents or emails
Surveillance footage
Audio recordings
Photographs
System logs or audit trails
Witness statements
Customer correspondence
News or media reports
Public records or database checks
No evidence available at this time
Upload Documentary Evidence (ID documents, forms, letters, etc.)
Upload Photographic Evidence (suspicious individuals, documents, devices, etc.)
Were there witnesses to the incident?
Did the customer provide an explanation for the activity?
Plausibility Assessment of Customer Explanation (if provided)
Does this activity deviate from the customer's historical transaction pattern?
Document all immediate actions taken to mitigate risk and secure assets. Prompt action can prevent further losses and preserve evidence.
Was an immediate account hold or restriction placed?
Systems Accessed to Take Action
Core Banking System
Card Management System
Online Banking Platform
Wire Transfer System
Customer Relationship Management
Fraud Detection System
Document Management System
No systems accessed
Detailed Actions Taken in Systems
Was law enforcement notified immediately?
Was the customer notified of the hold or restriction?
Was your immediate supervisor notified?
Final assessment and escalation to Financial Crime Unit for investigation and regulatory reporting determination. This section must be completed by authorized compliance personnel.
Escalation Priority Level
Critical - Immediate FCU Review Required (within 1 hour)
High - Same Business Day Review
Medium - Review within 24 hours
Low - Review within 48 hours
Informational - No immediate action required
Overall Risk Assessment
Recommended Next Actions
Assigned Compliance Officer
Financial Crime Unit Review Comments
Teller/Staff Member Signature
Supervisor Verification Signature
FCU Receiving Officer Signature
Form Status
Submitted - Pending Review
Under Investigation
SAR Filed
No Further Action Required
Referred to Law Enforcement
Closed - Insufficient Evidence
Closed - False Positive