Live Streaming and Video Conferencing Client Intake Form

Client Information

First Name

Last Name

Company Name

Job Title

Email Address


Phone Number

Website (if applicable)


Company Address

Address Line 2


City/Town

State/Province

Postal/Zip Code

Project Details

Project Title/Event Name:


Date(s) of Event/Service:


1st choice:

2nd choice:

Time(s) of Event/Service:

1st choice

2nd choice

Estimated Duration of Event/Service:

Purpose of Live Stream/Video Conference:

Target Audience:

Number of Estimated Attendees/Viewers:

Service Options

(Please check all that apply)

Live Streaming Services:

Video Conferencing Services

Equipment Rental:

Pre-Production Services:

Post-Production Services:

Equipment Rental:

Technical Requirements

Internet Connectivity at Location (if applicable):

Audio Requirements (e.g., lavalier microphones, podium microphones, etc.):

Video Requirements (e.g., camera angles, specific shots, etc.):

Platform Specific Requirements (e.g., specific encoding settings, etc.):

Any other technical requirements/considerations:

Content and Branding

Branding Guidelines (if applicable): (Please provide any logos, color palettes, etc.)

Description

Upload File

Notes

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Presentation Materials (if applicable): (Please provide in advance)

Description

Upload File

Notes

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Speaker Information (if applicable): (Names, Titles, Bios, Headshots)

Do you require any graphics, lower thirds, or overlays?

Are there any specific stylistic or aesthetic requirements?

Comprehensive Expectation Question

Please provide a detailed description of your vision for this live stream/video conference and your expectations for our services. Consider including the following:


Desired level of interactivity and engagement.

Specific goals and objectives of the event.

Key messages you want to convey.

Desired quality and professionalism of the production.

Any specific challenges or concerns you foresee.

What are the measurements of success of the project?

What is your after event distribution strategy?

What is your budget range for this project?

Additional Information

Any additional comments or questions:

Signature

Client Signature:


Client Intake Form Insights

Please remove this client intake form insights section before publishing.


This client intake form is designed to be comprehensive, covering a broad range of live streaming and video conferencing services. Here are some key insights:

Strengths:

  • Detailed Service Options:
    • It breaks down services into granular components (e.g., single vs. multi-camera, specific platform choices), allowing clients to select precisely what they need.
    • It includes pre- and post-production services, acknowledging the full lifecycle of a live stream or video conference.
    • Equipment rental is also included, which is very useful.
  • Thorough Technical Requirements:
    • It addresses crucial technical details like internet connectivity, audio, and video requirements, which are essential for smooth execution.
    • Platform specific requirements are also asked for.
  • Focus on Content and Branding:
    • It recognizes the importance of branding and content consistency, prompting clients to provide relevant materials.
    • It also asks about the desired style and aesthetics.
  • Comprehensive Expectation Question:
    • Question 25 is a powerful tool for understanding the client's vision and goals. It goes beyond basic requirements and delves into the "why" behind the project.
    • It helps to measure the success of the project, and to understand the after event strategy.
    • It also asks about the budget, which is vital information.
  • Organization and Clarity:
    • The form is well-organized into logical sections, making it easy for clients to navigate and complete.

Areas of Emphasis/Insights:

  • Proactive Problem Prevention: The form's emphasis on technical requirements and detailed expectations helps to anticipate and mitigate potential problems before they arise.
  • Client-Centric Approach: By asking about the client's vision and goals, the form demonstrates a commitment to understanding their needs and delivering a tailored solution.
  • Scope Definition: The detailed service options and expectation question help to clearly define the scope of the project, minimizing the risk of misunderstandings or scope creep.
  • Professionalism: The form's comprehensive nature and attention to detail convey a sense of professionalism and expertise.
  • Sales Tool: The form can also serve as a sales tool, showcasing the breadth of services offered and highlighting the company's commitment to quality.

Possible Enhancements (depending on your business):

  • Budget Range Clarity: While the form asks about budget, you might want to provide some general pricing guidelines or packages to help clients understand potential costs.
  • Visual Examples: If applicable, consider including links to portfolio examples or case studies to showcase your work.
  • Legal and Contractual Information: You might want to add a section for clients to acknowledge that they have read and agree to your terms and conditions.
  • File Uploads: Consider integrating file upload capabilities for clients to easily submit logos, presentation materials, etc.
  • Digital Form: Converting the form to a digital format (e.g., using Google Forms, Typeform, or a CRM) can streamline the process and improve data collection.
  • Follow-Up Questions: Based on the client's initial responses, prepare a set of follow-up questions to clarify any ambiguities or gather additional information.

In essence, this form is a strong foundation for gathering comprehensive client information and setting clear expectations. By adapting it to your specific needs and incorporating any relevant enhancements, you can create a valuable tool for your live streaming and video conferencing business.


Mandatory Questions Recommendation

Please remove this mandatory questions recommendation section before publishing.


While all questions are designed to be helpful, the mandatory ones are those without which you likely cannot effectively scope the project or even initiate contact. Based on that, I'd identify the following as crucial:

Absolutely Mandatory:

  1. Company Name: You need to know who your client is.
  2. Contact Person: Who is your primary point of contact?
  3. Email Address: Essential for communication and sending proposals/information.
  4. Phone Number: Another vital communication channel, especially for urgent matters.
  5. Project Title/Event Name: Helps in referencing and organizing the project.
  6. Date(s) of Event/Service: Critical for scheduling and resource allocation.
  7. Time(s) of Event/Service (including time zone): Essential for coordinating logistics, especially for live events across different locations.
  8. Purpose of Live Stream/Video Conference: Understanding the "why" helps tailor your services effectively.
  9. Comprehensive Expectation Question (Question 25): This is arguably the MOST crucial. Without a detailed understanding of the client's vision, goals, and expectations, you risk misaligning your services and not meeting their needs. It informs all other aspects of the project.

Highly Recommended (but might have edge cases where they aren't strictly mandatory):

  • Number of Estimated Attendees/Viewers: This significantly impacts technical requirements and platform choices. However, for very small internal meetings, it might be less critical initially.
  • Service Options (at least one selection): You need to know what services the client is interested in. However, they might be unsure initially, in which case Question 25 becomes even more important to guide them.
  • Internet Connectivity at Location (if applicable): If you're providing on-site streaming, knowing the internet situation is essential for feasibility. For purely remote video conferencing, it might be less critical for your immediate planning.

Why these are mandatory:

These questions provide the fundamental information about who the client is, what they need, when they need it, and their overall vision. Without this core data, you can't effectively:

  • Communicate with the client.
  • Understand the basic scope and requirements of the project.
  • Schedule the necessary resources.
  • Formulate an accurate proposal or plan.
  • Ultimately, deliver a satisfactory service.

While other questions provide valuable context and detail, the ones listed as "Absolutely Mandatory" are the bare minimum required to initiate a meaningful engagement with a potential client. Emphasize these to ensure you get the essential information upfront.


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