Most businesses understand the importance of an excellent customer service specifically to enhance sales. However, excellent customer service should not end once the products or services are sold. It is always a good practice for any businesses to provide a receipt as a proof of purchase for products and services that are sold to the customers online or through a brick and mortar shop. Having the official receipts from your business, your customers enjoy the extra benefits of:
- keeping transaction records for their financial statements,
- being able to return the defective product and ask for a refund,
- and being able to make tax deduction.
If you sell your products and services through online forms, the receipt should be downloadable in a format that is widely used such as PDF format.