Request for Temporary Corporate Approval to Use Specialized Third-Party SaaS Applications Outside Standard Catalog

1. Section 1: Departmental Requestor & Target Software Metadata

This section captures essential information about the requestor and the target SaaS application. All fields marked as mandatory must be completed for the request to be processed.

 

Requestor Full Name

Requestor Job Title

Department Name

Requestor Email Address

Requestor Direct Phone Number

SaaS Application Name

Vendor/Provider Organization Name

Vendor Primary Website URL

Application Primary Category

 

Please specify the application category

Brief Description of Application Core Functionality

Deployment Model

Current Usage Stage

Expected Total Number of Users

Primary Business Function Supported

Pricing Model

 

Please specify the pricing model

Estimated Annual Total Cost (USD)

Budget Source & Cost Center

Proposed Contract Term Length

Is this a multi-year contract with upfront payment?

 

Please explain the payment structure and financial commitment

2. Section 2: Business Need & Standard Tool Inadequacy Justification

This section requires a comprehensive justification for why this specialized third-party SaaS is necessary and why existing standard corporate tools are inadequate. Provide specific, measurable evidence where possible.

 

Detailed Description of Business Problem or Opportunity

Standard Corporate Tools Evaluated from Approved Catalog

Specific Functional Gaps in Standard Tools

Quantified Business Impact if Exception is Not Granted

Have you consulted with the Enterprise Architecture team about potential customizations to standard tools?

 

Summarize EA team's feedback and why customization was deemed insufficient

 

Explain why EA consultation was not pursued

Alternative Solutions Considered (Select all that apply)

 

Describe other alternatives and why they were rejected

Summary of Expected Business Benefits and ROI

Critical Implementation Timeline or Deadline

Does this request support a strategic corporate initiative or priority?

 

Specify the initiative and executive sponsor

3. Section 3: PII/Data Ingestion, SOC 2 & Vendor Security Audit

This section assesses data governance, security posture, and compliance requirements. Complete all questions accurately as they directly impact corporate risk and security policies.

 

Data Classification Types Processed or Stored by Application (Select all that apply)

Will the application ingest, process, or store any Personal Identifiable Information (PII)?

 

Select all PII types involved

Will the application handle any sensitive financial transaction data?

 

Describe the financial data types and required compliance frameworks (e.g., PCI DSS)

Estimated Monthly Data Volume (in GB)

Primary Data Residency Requirement

 

Specify region(s)

 

Specify country/countries

Has the vendor completed a SOC 2 Type II audit?

 

SOC 2 Type II Audit Date

 

Explain how vendor security will be validated

Vendor Security Certifications & Compliance (Select all that apply)

 

Explain the security assurance approach without certifications

 

Specify other certification

Can the vendor provide a recent security audit report or penetration test results?

 

Date of Most Recent Security Assessment

 

Explain the plan to obtain security validation

Does the vendor support data encryption at rest and in transit?

 

Specify encryption standards and key management approach

 

Justify why encryption is not required and describe risk mitigation

Vendor Data Retention and Deletion Policy Summary

Vendor Security Incident Notification SLA (hours)

Vendor Security Contact Email

4. Section 4: Identity Management (SSO) & System Exit Strategy

This section evaluates integration with corporate identity infrastructure and ensures business continuity through a well-defined exit strategy. SSO integration is strongly preferred for security and user management.

 

Does the application support Single Sign-On (SSO) integration?

 

Select Supported SSO Protocols

 

Specify SSO protocol

 

Justify why SSO cannot be implemented and describe alternative authentication controls

Does the application support Multi-Factor Authentication (MFA)?

 

Explain MFA risk mitigation plan

Does the application support automated user provisioning and deprovisioning (SCIM)?

 

SCIM Version Supported

 

Describe manual user management process and security controls

Have you developed a comprehensive system exit strategy and transition plan?

 

Exit Strategy Components

Exit Component

Description/Approach

Timeline (Days)

Estimated Cost

Documented?

A
B
C
D
E
1
Data Export Format & API Access
CSV, JSON via REST API
30
$5,000.00
Yes
2
User Account Termination Process
Manual deactivation workflow
7
$0.00
 
3
Contract Termination Notice Period
90 days written notice
90
$0.00
Yes
4
 
 
 
 
 
5
 
 
 
 
 
6
 
 
 
 
 
7
 
 
 
 
 
8
 
 
 
 
 
9
 
 
 
 
 
10
 
 
 
 
 

Explain the plan to develop exit strategy before production use

Can all data be exported in a non-proprietary, machine-readable format?

 

Specify supported export formats (CSV, JSON, XML, etc.)

 

Describe data lock-in risks and mitigation strategies

Vendor Lock-in Risk Assessment

Data Portability and Interoperability Standards Compliance

Estimated Effort to Migrate to Alternative Solution (person-days)

5. Section 5: Enterprise Architecture Lead & Chief Information Security Officer (CISO) Approval

This final section is reserved for formal risk assessment and approval by Enterprise Architecture and Information Security leadership. Requestors should not complete this section; it will be reviewed and completed by the designated approvers.

 

Enterprise Architecture Lead Reviewer Name

EA Review Date

Enterprise Architecture Assessment Criteria

Strongly Unsuitable

Unsuitable

Neutral

Suitable

Strongly Suitable

Technical compatibility with existing enterprise architecture

Integration complexity with core corporate systems

Alignment with technology roadmap and standards

Scalability and performance adequacy

Vendor stability and long-term viability

Enterprise Architecture Recommendation & Conditions

EA Lead Recommendation

 

Specify EA Conditions

 

EA Rejection Rationale

 

Specify Additional Information Required

Chief Information Security Officer (CISO) Reviewer Name

CISO Review Date

Overall Security Risk Rating (1=Low Risk, 5=Critical Risk)

CISO Security Risk Assessment

Data protection and encryption adequacy

Access control and identity management strength

Vendor security posture and audit results

Compliance with corporate security policies

Incident response and business continuity capability

Third-party risk and supply chain security

Identified Security Gaps and Vulnerabilities

Required Security Mitigations and Controls

Does this request require Board-level risk acceptance?

 

Explain the rationale for executive-level risk acceptance

CISO Final Recommendation

Enterprise Architecture Lead Digital Signature

Chief Information Security Officer (CISO) Digital Signature

Final Approval Timestamp

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