Software Bug Report Form

I. Basic Information

Report Title:

Reporter Full Name:

Reporter Email:

Date/Time Reported:

Application/Software Name:

Version/Build Number:

Operating System (OS):

OS Version:

Device (if applicable):

Browser (if applicable):

Browser Version (if applicable):

II. Bug Description

Summary of the Issue:

Detailed Description: (Provide a thorough explanation of what happened, including specific steps and observations)

Steps to Reproduce: (List the exact sequence of actions that lead to the bug)

Expected Behavior: (Describe how the software should have behaved)

Actual Behavior: (Describe what actually happened)

Frequency of Occurrence:

Severity:

Priority:

Error Messages (if any):

Screenshots/Screen Recordings: (Attach relevant visual evidence as a zip file if you want to attach more than one screen shot or screen recording)

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Log Files: (Attach any relevant log files as a zip file if you want to attach more than one log file)

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Specific URLs/Paths (if applicable):

Related Issues (if known):

III. Environment/Configuration

Network Connection:

Specific Settings: (Any relevant software settings that might be related to the bug)

Plugins/Extensions (if applicable): (List any installed plugins or extensions)

Hardware Configuration (if applicable): (e.g., RAM, CPU, Graphics Card)

Specific Data Used: (If the bug is triggered by specific data, provide examples)

Accessibility Settings: (If applicable, any accessibility settings that are activated)

Language/Locale Settings:

IV. Additional Information

Workarounds (if any): (Describe any temporary solutions you found)

Impact on User: (How does this bug affect the user's experience?)

Anything Else: (Any other relevant information)

Testing Environment: (If the bug was found during testing, indicate the test environment, e.g., QA, UAT, Development)

Test Case ID (if applicable):

Regression (if applicable): (Was this working in a previous version?)

 

Form Template Instructions

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Overall Structure and Purpose:

  • Comprehensive Data Collection: The form is designed to gather a wide range of information, ensuring developers have the necessary context to understand and fix bugs.
  • Clear Categorization: The form is organized into logical sections (Basic Information, Bug Description, Environment/Configuration, Additional Information), making it easier for both the reporter and the developer to navigate.
  • Focus on Reproducibility: A strong emphasis is placed on providing detailed steps to reproduce the bug, which is crucial for efficient debugging.
  • User-Centric Perspective: The form encourages reporters to describe the expected and actual behavior, as well as the impact on the user, fostering a user-centric approach to bug fixing.
 

Section-Specific Insights:

I. Basic Information:

  • This section ensures proper identification of the bug report and the environment in which it occurred.
  • It establishes a baseline of information that is necessary for every bug.
  • The inclusion of OS, device, and browser details is vital for platform-specific bugs.

II. Bug Description:

  • This is the core of the bug report.
  • The "Steps to Reproduce" section is paramount. The more precise the steps, the faster the developers can identify and fix the issue.
  • The "Expected vs. Actual Behavior" fields help clarify the discrepancy and ensure a shared understanding of the problem.
  • The addition of the Severity and priority fields helps to give the bug report a level of importance.

III. Environment/Configuration:

  • This section highlights the importance of environmental factors that can influence bug behavior.
  • Network, settings, plugins, and hardware configurations can all play a role in triggering bugs.
  • This section is particularly useful for identifying bugs that are specific to certain environments.

IV. Additional Information:

  • This section provides a space for reporters to share any other relevant information that might not fit into the previous sections.
  • The workarounds field can provide temporary relief for other users experiencing the same issue.
  • The testing environment and test case ID fields are very useful for a Quality Assurance (QA) team.
  • The regression field is useful for identifying if a recent change to the software has caused a problem.

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